Refund policy
Return & Refund Policy
Last updated: February 7, 2026
Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 30 days from the date you received your item to request a return.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Proof of purchase (order number or receipt) is required.
Non-returnable items
Some items cannot be returned, including:
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Gift cards
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Downloadable/digital products
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Personal care items (for hygiene reasons)
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Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Late or missing refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company or bank.
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If you’ve done all of this and still have not received your refund, contact us.
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at Salordleandro3@gmail.com.
Damaged or wrong items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll fix it as soon as possible.
Return shipping
Return shipping is free for all eligible returns.
We recommend using a trackable shipping service. We are not responsible for lost returns.
Contact us
If you have any questions about our Return & Refund Policy, contact us at:
📧 Salordleandro3@gmail.com